Accessibility

General

All be•at venues are equipped to receive visitors with specific needs. We strive to welcome you as best we can and to let you enjoy a concert or show in the best conditions.

If you need extra assistance or are a wheelchair user, please come to the venue at least 40 minutes before the start of the event. That way, we can help you to the best of our abilities.

Please note that for safety reasons, you cannot take regular seats as a wheelchair user. Read below how to order wheelchair places for yourself and your companion(s).

Please do not hesitate to address our volunteers when entering Capitole Gent. They will be happy to help you find your seat.

Ordering tickets

Reserve your seats by phone or contact us via the contact form, so we can help you make the correct booking.

Wheelchair users

Are you a wheelchair user? Then you need to order wheelchair seats for yourself and your companion(s). This can only be done by phone or via the contact form, and not via the website. For safety reasons, wheelchair users cannot take up regular seats.

There are reserved seats in Capitole Gent for wheelchair users and their companions. Their number is limited however, so do not wait too long to order your tickets.
There is space for one companion per wheelchair user. We are happy to discuss the possibility of exceptions, to seat a family together for example. However, be warned that this is not always possible.

Deaf and hard of hearing visitors

Capitole Gente has a hearing loop for people with hearing aids. It is located on the ground floor and its frequency is set to 'T'.
Hearing-impaired visitors can bring the interpreter of their choice. They can also ask the organizer of the event to provide an interpreter, in which case, we will examine together if it is possible to grant this request.
Please contact us to discuss this.

Blind and visually impaired visitors

Please contact us if you would like to attend an event accompanied by a guide dog.

Parking for holders of an EU parking card for people with disabilities

There are several car parks near Capitole Gent that are wheelchair accessible.

Underground car parks

Interparking Gent Zuid

Woodrow Wilsonplein 1, 9000 Ghent (150 meters from Capitole Gent)
3 parking spaces for wheelchair users
Elevator available at the Administrative Center on Woodrow Wilsonplein. Follow the signs.
Please note! There is no elevator available on level -4.