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Plan your visit

Your visit to Capitole Gent will be unforgettable if you prepare it well. Click on the links below for more information.

Tickets

Tickets for your favourite artist or show?
How to book for large groups?
How to order for people with disabilities and/or wheelchair users?
Order your tickets at the right place and in all safety.

What to do if you lost or didn’t get your tickets?

Mobility

How to get to Capitole Gent by public transport, by bike or on foot or by car?
Where are the parking spots for disabled visitors?

Visitors with a disability

We strive to welcome disabled visitors as best we can and to let you enjoy a concert or show in the best conditions.
Please request your places by telephone at 03/400.00.34 (from abroad +32.3.400.00.34) or by sending an mail to service@teleticketservice.com, clearly mentioning that you are a visitor with a disability.

Getting tickets
Wheelchair spaces
Parking spots for disabled visitors

Seating plan

Where can you find your seat?
Where are the places for disabled visitors?

Access / Visit with toddlers

When do the doors open?
What are the safety measures?
What special arrangements apply to toddlers at children’s shows?
What should you do if you still haven’t received your tickets just before the event?

Large bags are not allowed

Bags larger than 21 cm x 30 cm x 10 cm (or 8.27 × 11.81 × 3.94 inch; A4 size) are FORBIDDEN.

Cloakroom

Where do you find the cloakroom and how much do you pay?

Food and beverages

Enjoy some delicious food and tasty beverages in Capitole Gent or in the establishments in the vicinity.

Payment

Pay at every point of sale with your bank card, smartphone.or your Sportpaleis Group Cashless Card.

VIP Experience

A romantic date night for two?
Doing business in a relaxed environment during an event?
Rewarding your employees with an unforgettable evening?
Discover our VIP Experiences.

Enjoy with your group

Make memories that will last a lifetime with your association or group.
Sportpaleis Group offers special group deals or benefits for many events.

B2B rental

Companies are welcome to stage their large-scale B2B events in Capitole Gent. Our theatre is an outstanding location for large gatherings of up to 1,700 people, but it can also accommodate smaller meetings.

Explore Ghent

Combine your visit to Capitole Gent with an exploration of the city.

Stay up to date

Subscribe to one or more of our newsletters to get updates regarding our events.

Frequently asked questions

You lose your tickets, you forget your coat,… What should you do now? You will find answers to these and many other questions in our FAQ section.

Opening hours and contact

From Wednesday to Friday from 12 at noon to 6 p.m. and on Saturday from 12 at noon to 4 p.m. you can buy tickets for upcoming events at the box office of Capitole Gent. Please note that there is a holiday closure in July/August.

For events which are not sold out, tickets are available at the box office just before the start of the event.

Please consult the event details page for the exact start and end time.

Our administrative services can be reached by phone on working days from 9 a.m. to 6 p.m. Or send us an e-mail.
Contact us

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Find general information about the different ways to book tickets and how to book for large groups or for people with disabilities and/or wheelchair users. Read what to do when you lost or did not receive your tickets.

Order your tickets in all safety
Lost or didn’t get your tickets?

Mobility

Read more about how to get to Capitole Gent by public transport, by bike or on foot or by car.

Mobility

Visitors with a disability

All venues of the Sportpaleis Group are equipped for the reception of disabled visitors. We strive to welcome you as best we can and to let you enjoy a concert or show in the best conditions.

Please request your seats by telephone at 03/400.00.34 (from abroad +32.3.400.00.34) or by sending an mail to service@teleticketservice.com and clearly mention that you are a visitor with a disability.

Further information:
Getting tickets
Wheelchair spaces

Seating plan

Where to find your seats?

Seating plan Capitole Gent.

Access

Bags larger than 21 cm x 30 cm x 10 cm (or 8.27 × 11.81 × 3.94 inch; A4 size) are not allowed in the venue. What are the safety measures? And what should you do if you still haven’t received your tickets just before the event?

Easy access

Large bags are not allowed

For security reasons, Sportpaleis Group is tightening up its (hand)bag policy! In each of our venues bags larger than 21 cm x 30 cm x 10 cm (or 8.27 × 11.81 × 3.94 inch; A4 size) are FORBIDDEN.

More about our bag policy

Cloakroom / Lockers

Where do I find the cloakroom and how much do I pay? Are there any lockers?

Cloakroom

Food and beverages

Delicious food? Tasty beverages? Capitole Gent has something in store for everyone.

Food and beverages

Payment

Is there an ATM? Can I pay with my bank card?

Payment

VIP Experience

A romantic date night for two? Doing business in a relaxed environment during an event in Capitole Gent? Discover our VIP Experiences.

Be a VIP

Enjoy with your group

Make memories that will last a lifetime with your association or group. Capitole Gent offers special group deals or benefits for many events.

Enjoy with your group

B2B rental

Explore Ghent

Combine your visit to Capitole Gent with an exploration of the city of Ghent.

Explore Ghent

Stay up to date

Subscribe to one or more of our newsletters and stay up to date on everything that happens on and off the stage!

Newsletter subscription

Frequently asked questions

You lose your tickets, you forget your coat,… What should you do now? You will find answers to these and many other questions in our FAQ section.

Opening hours and contact

During the week and on Saturday you can buy tickets for upcoming events at the box office of Capitole Gent. Please note that there is a holiday closure in July/August.

For events which are not sold out, tickets are available at the box office just before the start of the event.

Please consult the event details page for the exact start and end time.

Our administrative services can be reached by phone on working days from 9 a.m. till 6 p.m. Or send us an e-mail via info@capitolegent.be.

Contact us