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Plan your visit

Leave nothing up to chance and thoroughly plan your visit to Capitole Gent.

A few days before the event information about timing and security is published on the event page: please click the Timing button under Calendar.


Find general information about the different ways to book tickets and how to book for large groups or for people with disabilities and/or wheelchair users. Read what to do when you lost or did not receive your tickets.

Order your tickets in all safety
Lost or didn’t get your tickets?


Read more about how to get to Capitole Gent by public transport, by bike or on foot or by car.


Visitors with a disability

All venues of the Sportpaleis Group are equipped for the reception of disabled visitors. We strive to welcome you as best we can and to let you enjoy a concert or show in the best conditions.

Please request your seats by telephone at 03/400.00.34 (from abroad +32.3.400.00.34) or by sending an mail to and clearly mention that you are a visitor with a disability.

Further information:
Getting tickets
Wheelchair spaces

Seating plan

Where to find your seats?

Seating plan Capitole Gent.


Bags larger than 21 cm x 30 cm x 10 cm (or 8.27 × 11.81 × 3.94 inch; A4 size) are not allowed in the venue. What are the safety measures? And what should you do if you still haven’t received your tickets just before the event?

Easy access

Large bags are not allowed

For security reasons, Sportpaleis Group is tightening up its (hand)bag policy! In each of our venues bags larger than 21 cm x 30 cm x 10 cm (or 8.27 × 11.81 × 3.94 inch; A4 size) are FORBIDDEN.

More about our bag policy

Cloakroom / Lockers

Where do I find the cloakroom and how much do I pay? Are there any lockers?


Food and beverages

Delicious food? Tasty beverages? Capitole Gent has something in store for everyone.

Food and beverages


Is there an ATM? Can I pay with my bank card?


VIP Experience

A romantic date night for two? Doing business in a relaxed environment during an event in Capitole Gent? Discover our VIP Experiences.

Be a VIP

Enjoy with your group

Make memories that will last a lifetime with your association or group. Capitole Gent offers special group deals or benefits for many events.

Enjoy with your group

B2B rental

Companies are welcome to stage their large-scale B2B events in Capitole Gent. Our theatre is an outstanding location for large gatherings of up to 1,700 people, but it can also accommodate smaller meetings.

B2B events in Capitole Gent

Explore Ghent

Combine your visit to Capitole Gent with an exploration of the city of Ghent.

Explore Ghent

Stay up to date

Subscribe to one or more of our newsletters and stay up to date on everything that happens on and off the stage!

Newsletter subscription

Frequently asked questions

You lose your tickets, you forget your coat,… What should you do now? You will find answers to these and many other questions in our FAQ section.

Opening hours and contact

During the week and on Saturday you can buy tickets for upcoming events at the box office of Capitole Gent. Please note that there is a holiday closure in July/August.

For events which are not sold out, tickets are available at the box office just before the start of the event.

Please consult the event details page for the exact start and end time.

Our administrative services can be reached by phone on working days from 9 a.m. till 6 p.m. Or send us an e-mail via

Opening hours